Experience: 0 to 4 Years
Location: Hyderabad
Industry: BPO, Call Centre, ITeS
Note: BE, B.Tech, B.Pharm and MCA freshers need not apply.
Job Description:
- Receiving calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
Apply: CLICK
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